FAQs
General questions
Which transport services do you offer?
We offer a comprehensive range of transport services, including:
- Volume transports
- Standard palletised goods
- Waste transport (palletised or compacted)
- Transport of long goods up to 15 metres
Customised transport solutions are available on request.
In which regions/countries do you operate?
We offer our transport services in Germany, the Netherlands, Belgium, Luxembourg and Switzerland. We also serve the French border region.
Further relations on request.
What types of vehicles are available?
Our fleet consists of:
- Jumbo trucks
- Standard semi-trailers
- Long semi-trailers (mega/volume, type 1)
- Truck with truck-mounted forklift
Do you transport hazardous goods or special freight?
No, we do not transport hazardous goods.
Special transports are possible on request. For example, we have already transported an escalator for the underground railway to Denmark.
Do you offer express or special journeys?
Yes, we offer express and special journeys on request. Contact us for a customised offer.
Is there a minimum or maximum quantity for transport?
Yes, we transport from a minimum quantity of 18 pallets. The maximum capacity is 38 pallets or 26 tonnes.
We will be happy to check a suitable solution for deviating quantities. Smaller quantities are possible on request.
Do you offer storage space?
Can private individuals also order transport?
No, we work exclusively with commercial customers.
Prices & Offers
How do I get a quote for my transport?
You can request a quote by e-mail, telephone or via our online enquiry form.
What factors influence transport costs?
- Type of goods
- Transport volume & weight
- Distance
- Additional services (e.g. the use of a truck-mounted forklift incurs additional costs per truck deployment)
Are tolls and other charges included in the prices?
Yes, within Germany all costs, including tolls, are included in our prices.
However, customs clearance costs are not included.
Which payment methods do you offer?
Procedure & Logistics
How do I book transport?
How quickly can I request a delivery?
Can I conclude a regular transportation agreement with you?
Can I track my delivery?
What are the requirements for loading and unloading?
Cargo & Safety
What load securing measures do you use?
Our trucks are equipped with:
- Anti-slip mats
- Tension belts
- Locking beams & clamping boards
Furthermore, the superstructures fulfill Code XL, DC 9.5 & beverage certificate (single layer)
Are my goods insured during transportation?
How do you guarantee punctual deliveries?
Special transports
Do you transport temperature-controlled goods (e.g. food, medicines)?
Can you transport containers or heavy loads?
We do not offer container transportation.
Heavy transports are possible up to a weight of 26 tons. For larger loads kontaktieren Sie uns bitte individuell.
How does transport with a truck-mounted forklift work?
Can you transport waste materials properly?
Übernehmen Sie Entsorgungs- oder Recycling-Transporte?
Welche Verpackungsmaterialien transportieren Sie?
Wir transportieren verschiedene Verpackungsmaterialien:
- Plastik
- Styropor
- Kartonagen
- Glas
- Dämmstoffe und weitere Materialien
